About Us


At Ricoh Service and Repair, we are focused on improving peoples lives every day. We do this through innovation. As a precision service and repair technology leader, we deliver innovative solutions in our core business area: Digital Cameras and Sports Optics.

The products within our core business area are used to capture images of our world from the microscopic to the panoramic. They are instrumental in furthering scientific research and document your life with artistic freedom.

Most of all, we are dedicated to making life more interesting. Ricoh Service and Repair has developed innovative service and repair technology solutions that contribute positively to society. Our commitment to customers and our social responsibility are the cornerstone of everything we do.

Imaging Business:

RICOH IMAGING Americas Corporation is a subsidiary of RICOH, a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, RICOH Group operates in about 200 countries and regions.

RICOH IMAGING Americas Corporation, originally founded in 1919 under the name Asahi Optical Joint Stock Co., launched its first SLR camera in the 1950s under the PENTAX name. Today, RICOH IMAGING Americas Corporation continues to produce the heritage-rich, award-winning line of PENTAX DSLR cameras, lenses and sport optics equipment as well as RICOH's offering of stylish and compact digital cameras, known for their wide-ranging, rich set of features.

  • Mission Statement: At the RICOH Group, we are committed to providing excellence to improve the quality of living.

  • Vision Statement: To be the most trusted brand with irresistible appeal in the global market.

  • Value Statement: To be one global company, we must care about people, our profession, our society, and our planet. We must dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we also must commit to the highest standards of ethics and integrity.